Brass beds – authentic brass

• We recommend that you clean your metal bed frame with a fresh soft damp cloth and dry thoroughly with a lint-free cloth.
• Avoid cleaning products that may contain solvents or ammonia.
• Authentic brass will tarnish over time. As our brass is unlacquered, it can be cleaned using a quality brass cleaner. Always follow the manufacturer’s instructions.
• As our brass beds are heavy, we recommend a minimum of two people when moving or handling your bed.
• Never drag your bed and always lift it using the side rails.
• Heavy impacts may damage the powder-coated finish.
• Please note that careless handling may cause damage.

Nickel and copper – plated

• We recommend that you clean your metal bed frame with a fresh soft damp cloth and dry thoroughly with a lint-free cloth.
• Avoid cleaning products that may contain solvents or ammonia.
• As our handcrafted beds are heavy, we recommend a minimum of two people when moving or handling your bed.
• Never drag your bed and always lift it using the side rails.
• Heavy impacts may damage your chosen finish.
• Please note that careless handling may cause damage.

As all of our beds are painstakingly handcrafted to order, our delivery times range from 4 to 12 weeks depending on the model you choose.

For mainland UK addresses, typical delivery times are as follows:

• Iron beds: 4 to 6 weeks
• Brass beds (excluding Rosie and Willow): 6 to 8 weeks
• Nickel and copper beds, and Rosie and Willow brass beds: 8 to 10 weeks

Occasionally, it may take longer to deliver your bed, although changes to your delivery will always be communicated with you.

You’ll receive an order confirmation via email within 72 hours, and our delivery team will aim to confirm a provisional delivery week shortly after. It is possible to request a specific delivery date: please call our showroom on 01485 542516 for more details and to check availability before placing your order.

We’re delighted to handle all of our own deliveries, which helps ensure a quality service. Our delivery team can assemble your bed in a room of your choice, and we’ll even make sure to remove all the packaging ready for a restful night’s sleep.

A signed delivery note will be required by our delivery team before they can leave. It should confirm that you’re happy with your new bed and everything is as expected. Please take a moment to check your goods carefully before signing.

You can read more about our terms and conditions on delivery here or our terms and conditions on returns here. If you have any questions at all, please don’t hesitate to call our showroom on 01485 542516.

As the only carbon-neutral iron bed maker, working towards a sustainable future has been at the heart of our family company since we began. Although it does require a large amount of packaging to ensure that your bed arrives in perfect condition, with your help, we can ensure that all materials are reused or disposed of properly.

As standard, our delivery team will unbox and unbag your goods so that they can take any packaging away with them. If you’d like your goods to remain in their original packaging, please let us know before your delivery team arrives and be sure to dispose of the packaging appropriately.

It can be tricky to choose the right bed, especially when it’s guaranteed to last a lifetime. So, we offer you a promise: we’ll exchange your bed free of charge if you decide it’s the wrong size, style or colour within 30 days of delivery.

Our 30-day sleep promise covers our full range of handcrafted wrought iron beds. All that we ask is that you have seen your bed in person, in the correct style and colour, at our showroom. The bed must also be ordered from us directly.

You can find more information on our Sleep Promise here.